For Developers

Troubleshooting Issues

The following guidance provides troubleshooting tips for common issues encountered when using the Toddle integration with Edlink.

Recommendations for Common Issues

SSO not Working

  • Cause: Incorrect SSO configuration or missing permissions can prevent successful authentication.
  • Resolution: Verify that the SSO configuration is correct.

If you encounter additional issues or need assistance, please contact Edlink support or your Customer Success Manager.