For Developers

Troubleshooting Issues

How to Grant Scopes

Veracross grants Edlink permission to specific information via "scopes" and they can be updated in your Veracross account. Your support representative will provide you with a list of scopes that must be enabled.

  1. In Veracross, navigate to Identity & Access Management.
Veracross Identity an Access Management Tab
  1. Click on the Edlink OAuth application (if it is visible), or search for it in the Find OAuth Applications user interface.
Veracross Edit Integration
  1. Click Scopes in the left navigation bar and ensure that the required scopes have been enabled by ticking the boxes next to them.
Scopes Modification Details
  1. Many changes made in Veracross take effect immediately, but if the user interface provides you with a Save button, then please click it to save your changes.

If you encounter additional issues or need assistance, please contact Edlink support or your Customer Success Manager.