Troubleshooting Issues
Most common issues and solutions for the Illuminate Education provider.
Incorrect Authentication Method
Illuminate Education integrations support OAuth 2.0 for authentication. Ensure that OAuth 2.0 is configured correctly as it is the only supported method.
OAuth 2.0
Illuminate Education's OAuth 2.0 implementation uses the Authorization Code
grant type. Ensure that the client ID, secret, and Illuminate URL are correctly configured in the Edlink platform.
- Client ID & Secret:
client_id: abcdef1234567890
client_secret: 1234567890abcdef
- Token URL:
https://demo.illuminateed.com/live/?OAuth2_AccessToken
For more details, refer to the Illuminate Education API documentation: Illuminate API Documentation
Data Handling Best Practices
Date Format
Use the SQL date format YYYY-MM-DD
when passing dates as request parameters. This ensures compatibility and proper data retrieval.
Sites
Every school is represented as a "site." A district site serves as the parent entity for schools within the district.
Academic Years
Academic years are stored using the ending portion of the year. For example, the "2013-2014" school year is stored as academic year "2014."
Sessions
Each site has at least one session for a given academic year. Sites may have both "normal" and "summer" sessions.