For Developers

Troubleshooting Issues

Missing Data

After a sync if there is data that Edlink is missing, please check the permissions granted to Edlink via the API Key settings in ManageBac. If there is data missing, please check the permissions granted to Edlink via the API Key settings in ManageBac. For more information on configuring permissions, see our Connecting ManageBac Document.

Other Issues

If you are experiencing issues that are not covered in this document, please reach out to Edlink support at support@ed.link. We are happy to help!