For Companies & Schools

Finding Task Errors in Activity

Use your team's Activity page to find failed tasks for an integration and inspect the raw provider response.

Activity can be more useful than the Jobs UI when you need the provider response that caused a task to fail.

Before you start

  • You need access to the developer team that owns the integration.
  • Have the integration id ready (paste the full id into the filter).

Steps

1. Open Activity

  1. Log into the Edlink Dashboard.
  2. Select your developer team.
  3. Open Activity in the team sidebar.

2. Filter by Action

Click Filter, then choose Action.

Activity Filter menu with Action selected

3. Set Action Equals task.error

Set the filter to Action / Equals / task.error.

Filter row showing Action Equals task.error

4. Add a Target Value filter

Click the + button and select Target Value.

Add filter menu with Target Value highlighted

5. Filter by your integration id

Set the second filter to Target Value / Contains, then paste your integration id.

Filter row showing Target Value Contains integration id placeholder

6. Open a failing task from the Date column

With both filters applied, click a date in the Date column on a task.error row to open it.

Activity results filtered to task.error with Date column rows

7. Open the Payload tab

In the detail pane, select Payload.

task.error detail pane with Payload tab selected

8. Inspect response_body

Scroll to the bottom of the JSON payload. The response_body field is the raw response returned by the provider on the request that caused the task to fail.

JSON payload scrolled to response_body provider error