A sync goes Pending when it is about to delete a lot of data. Edlink holds those changes so they don't get applied by mistake. You can look them over and send the sync on from your district team.
Want to know why a sync goes pending? Check out this guide:
Open the Pending Sync
In your District Team, open Sources, pick your source, and click Data Sync in the tabs across the top. Open the sync marked Pending.
Review Staged Totals
Staged Totals shows what Edlink already has next to what this sync wants to change.
| Column | What it shows |
|---|---|
| Current | What's stored today |
| Creations | What this sync would add |
| Updates | What this sync would change |
| Deletions | What this sync would remove |
| Change | How big the deletion is compared with Current |
| After | How many records would be left |
Sync looks weird? Something might be causing issues with syncing your source. Check out this guide:
Force Flush the Sync
If the deletions look right, open Quick Actions and click Force Flush Sync.
If more than 80% of a data type would be deleted, you'll get a confirmation. Click Proceed Anyway only if you're sure.
The sync will move into a flushing state and should finish in about 2–10 minutes.
If Something Looks Off
Don't force flush it. Open Quick Actions and click Cancel Sync. That kills the sync and drops the staged changes. If you still want a second look, email support@ed.link and include the sync ID from the page.