For Companies & Schools

Working With Edlink

Here are a few handy tips for working with Edlink:

Team Management

  • Choose a single person at your district or university to serve as the primary "owner" of your Edlink team.
    • This person will be responsible for managing the account, adding and removing users, and completing integrations.
    • Designate a backup owner in case the primary owner is unavailable.
    • This person can also serve as the primary point of contact for Edlink support, should you need assistance.
  • Make sure you follow your school's security and privacy policies when adding users to your Edlink team.
    • Edlink team members should always be administrative IT staff, or other authorized personnel.

Security

  • Always enable two-factor authentication (2FA) on your Edlink account.
  • Do not share your Edlink login credentials with anyone, even other team members.
  • Edlink support will never ask for your password. If you receive a request for your password, do not respond and report it to us immediately.