My Syncs Aren't Completing. What Do I Do?
Hey School admin! Having trouble with your syncs? Let's troubleshoot.
Troubleshooting
I'm a Learning App Developer. Why Do Some Schoology Users Not Have a Role?
Are you a learning app developer wondering why some of your Schoology users don't have an assigned role in the Edlink dashboard?
School Admins: Having Trouble Setting Up Your App in Schoology?
Are you a school administrator having trouble installing an Edlink-connected application in your organization's Schoology?
Not Seeing Any Data After Setting Sharing Rules?
Hey School Admin! Not seeing any data in your Edlink dashboard after setting sharing rules?
Troubleshooting Users Signing into Edlink
If you receive a report from a user about not being able to sign into your application through Edlink, here are the steps we recommend you take in order to help troubleshoot the user’s issue.