Hey Schoology admin! Having trouble setting up your app in Schoology?
Here's what also might be happening: you can't add a Developer App.
Accessing Your App Center
To add your app in Schoology, you'll need to add a Developer App.
To see if you can do this, log into your Schoology admin account.
Click on the “waffle button,” or four small squares, on the top right side of the screen, and select App Center from the drop-down menu.
Once there, look for My Developer Apps towards the top of the screen.
You should be able to click My Developer Apps. It'll take you to another page that displays apps you've installed in the past.
If you don't see My Developer Apps, you can't proceed with adding the app for your school or district.
Setting the Correct Permissions
If you don't have the option to add Developer Apps, you'll need to adjust the permissions of your admin account.
To do this, click Tools at the top of the page, and then User Management in the drop-down menu.
Click Manage Users in the sidebar, and then Roles/Advanced.
Search for your name using the search bar. Once your info is pulled up, make sure your role is System Admin. If your role is not System Admin, use the dropdown menu under the Role column to change it.
Hit Save Changes at the bottom of the screen.
Next, click Permissions in the sidebar. View what permissions each role in your Schoology environment has, and check that System Admins have the boxes Install apps and Develop apps checked off.
Hit Save Permissions at the bottom of the page.
You should now have the ability to add Developer Apps.
Still having trouble?
If you're still having trouble, please contact us for assistance at email@example.com. We'll get back to you within 24 hours, every time.