New Client Announcement: Closegap

About Closegap:

Closegap is a no-cost digital wellness tool that combines early and crisis intervention, real-time support, and a safe digital space for emotional discovery. The Closegap platform enables  K-12 schools to support the mental health of their students.

About the relationship:

Closegap faced challenges with its integration experiences at learning institutions. There was no automated way to provision access for school mental health professionals on staff and roster the students they serve. This issue arose because Closegap’s current identity management integration lacked a clear method to tag school mental health professionals within a learning institution’s data system. As a workaround, Closegap had to manually piece together custom non-class rosters, which wasn’t scalable.

When Edlink reached out and met with Rachel Miller from Closegap, her team was searching for a simple solution to this complex problem. Rachel explained that Closegap needed this class functionality but wasn’t looking to build additional integrations. Another issue was the lack of support resources to manage their integration effectively. Learning institutions often overshare data to their trusted vendors, which left Closegap’s team without the necessary data management tools to clean up datasets. Rachel hoped for a new solution to address Closegap’s data management challenges and eliminate the need to build more integrations. With Edlink as their integration partner, Closegap got a solution to their tricky problem.

With one integration with Edlink, Closegap could connect to dozens of LMS and SIS providers. The Closegap team can now access the Edlink Dashboard, which offers a suite of data management tools, including:

• Custom Insertions: Create classes to add unique roles, like school mental health professionals.
• Product Licensing: Grant user access to Closegap as designated by learning institutions.
• Transformations: Reorganize IDM, SIS, and LMS data.
• Overrides: Automate and improve the overall experiences.

Now, with Edlink as its integration partner, Closegap has the right tools to scale and manage their new connections in one central location, without spending thousands of dollars or hundreds of hours building integrations.

About Edlink:

Edlink is the fastest and easiest way to integrate your learning platform with school data systems. Working with Edlink's Unified API saves development teams from headaches, accelerates time-to-market for operational teams, and helps sales teams win more deals.

Edlink currently supports 120+ edtech companies and helps over 40 million people use their edtech products seamlessly with their school’s LMS, SIS, and identity management platform (like Clever and ClassLink). We’re trusted to exchange sensitive data securely by edtech companies, school IT administrators, and district leaders in over 4,000 educational institutions, and growing.

To learn more about Closegap, visit www.closegap.org.
To learn more about Edlink, visit ed.link.